Browse AXIOS certification procedures, brochures and specifications. Documents open in a secure, view-only reader.
ProcedureThis work instruction explains how ACA receives, registers, validates, investigates, responds to and closes appeals and complaints. It is intended for applicants, certified organizations, users of certification and interested parties. Handling is impartial, confidential, evidence-based and non discriminatory.
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PolicyThis process describes how ACA plans, conducts, reports and follows up management system certification audits in accordance with ISO/IEC 17021-1. It is intended for clients, certified organizations and users of certification who need a clear overview of ACA audit activities.
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GuideThis public document defines ACA rules for granting, refusing, maintaining, renewing, suspending, restoring, withdrawing, expanding and reducing management system certification. It is intended for applicants, certified organizations and users of certification who need a clear overview of certification status controls.
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PolicyAs an approved client, you can now use an Axios approval mark to demonstrate your achievement to clients, prospective clients and key stakeholders.
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PolicyACA is committed to safeguarding impartiality, independence and objectivity in all management system certification activities. Certification decisions are based on objective evidence and shall not be influenced by consultancy, ownership, personal relationships, financial pressure or any other conflict of interest.
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ProcedureThis document identifies the management system certification schemes and standards offered by ACA. Certification services are provided only where ACA has confirmed competence, impartiality, resources and the ability to audit the requested scope. The applicable standard edition, accreditation status, technical area and certification conditions are confirmed during application review, contract review and certificate issuance.
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