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Asset, Facility & Supply Chain

ISO 41001:2018 Facility Management – Lead Auditor

Lead AuditorFAM-0240 hours

Overview

A professional programme for those who plan, lead and report management-system audits against ISO 41001:2018. It follows the audit principles of ISO 19011 and covers the full audit cycle — from planning and opening meeting to findings, nonconformity grading, reporting and follow-up — through realistic case work and role play.

The standard

About the standard

ISO 41001:2018

Facility Management System

Sets requirements for a facility management system that organizations use to plan, deliver and control the FM services supporting their core business, from workplace and asset upkeep to health, safety and sustainability considerations. It is sector-neutral and scalable, intended for any organization or FM provider regardless of size, structure or location, whether facilities are managed in-house or outsourced. The standard gives FM teams a benchmark for showing they operate efficiently, meet stakeholder needs and continually improve service delivery.

Key objectives

  • Provide a certifiable framework for managing facility management services
  • Align FM delivery with the strategic objectives of the organizations it serves
  • Improve consistency, efficiency and accountability in FM operations
  • Support workplace health, safety and environmental performance through FM
  • Give FM teams a recognized benchmark for demonstrating fit-for-purpose service

Who uses it

Facility management teams and organizations managing built environments.

Learning outcomes

What you will be able to do

  • Interpret the requirements of ISO 41001:2018 in an audit context
  • Plan an audit programme and an individual audit, including scope, criteria and sampling
  • Lead an audit team and conduct opening and closing meetings
  • Collect and evaluate objective evidence through interview, observation and document review
  • Grade nonconformities and write clear, defensible audit findings
  • Prepare the audit report and follow up corrective actions

Who should attend

Auditors, consultants, management representatives and professionals who want to lead first-, second- or third-party audits.

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