ISO 22483:2020 Tourism & Related Services – Lead Implementer

Overview

A programme for those responsible for designing, implementing and maintaining a management system based on ISO 22483:2020. It walks through context, leadership, risk-based planning, documentation, operation, performance evaluation and improvement, ready for certification.

Learning outcomes

What you will be able to do

• Translate the requirements of ISO 22483:2020 into an implementation plan
• Define context, scope, policy, objectives and roles
• Apply risk-based thinking and plan actions
• Build the documented information and operational controls
• Set up monitoring, internal audit and management review
• Prepare the organisation for certification

Who should attend

Managers, consultants and project leads responsible for building or maintaining a management system.